Case Study
Centralized Data Exchange Platform for Complex Product Liability Claims
Client Need
Defense counsel needed a secure, neutral solution to manage discovery exchange and analyze a large volume of claimant data in a product liability matter involving approximately 1,500 potential claimants. The parties required a centralized platform to efficiently collect documents, monitor claim information, identify trends, and support mediation and settlement strategy before litigation was filed.
Solution
LMI developed a secure, customized discovery exchange platform that enabled claimants and counsel to submit fact sheets, supporting documentation, and supplemental information through a centralized portal. The platform provided controlled access for claimants, attorneys, insurers, and mediators while incorporating customized workflows for deficiency tracking, document management, and claim updates.
Real-time analytics and reporting provided visibility into claim submissions, alleged injuries, product use verification, deficiencies, and trends across the claimant population. LMI also implemented security protocols and custom tracking tools to support efficient collaboration among all parties.
Results
LMI successfully processed more than 32,408 files while providing the parties with a centralized source for discovery data, documents, and analytics. The platform enabled efficient claim evaluation, identification of potentially unsupported claims, claimant prioritization based on injury severity, and improved visibility into overall claim trends. These insights supported mediation efforts and helped facilitate timely and cost-effective matter resolution.